@import "https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Noto+Sans+SC:wght@400;500;600;700&display=swap";:root{color:#18202f;font-synthesis:none;--ink:#18202f;--muted:#798193;--line:#e7e9f0;--violet:#6754d9;--violet-soft:#eeebff;--green:#16896b;--red:#cb4b58;--sidebar:#141927;background:#f5f6fa;font-family:DM Sans,Noto Sans SC,sans-serif}*{box-sizing:border-box}body{min-width:320px;min-height:100vh;margin:0}button,input,textarea{font:inherit}button{cursor:pointer}input,textarea{width:100%;color:var(--ink);background:#fff;border:1px solid #dfe2ea;border-radius:10px;outline:none;padding:11px 13px;transition:all .2s}input:focus,textarea:focus{border-color:#8071de;box-shadow:0 0 0 3px #6754d91a}textarea{resize:vertical;line-height:1.65}label{color:#4c5567;flex-direction:column;gap:7px;font-size:13px;font-weight:600;display:flex}.shell{min-height:100vh}.sidebar{background:var(--sidebar);color:#fff;z-index:5;flex-direction:column;width:244px;padding:28px 18px 20px;display:flex;position:fixed;inset:0 auto 0 0}.brand{align-items:center;gap:12px;padding:0 8px 28px;display:flex}.brand-mark,.login-logo{color:#fff;background:linear-gradient(145deg,#7867ec,#a987e9);place-items:center;display:grid;box-shadow:0 8px 20px #6754d94d}.brand-mark{border-radius:12px;width:38px;height:38px;font-size:18px}.brand div{flex-direction:column;display:flex}.brand strong{font-size:16px}.brand small{color:#8991a5;margin-top:2px}.sidebar nav{flex-direction:column;gap:5px;display:flex}.sidebar nav a{color:#a6aec0;border-radius:10px;align-items:center;gap:13px;padding:12px 14px;font-size:14px;font-weight:500;text-decoration:none;transition:all .2s;display:flex}.sidebar nav a span{text-align:center;width:21px;font-size:18px}.sidebar nav a:hover{color:#fff;background:#1e2535}.sidebar nav a.active{color:#fff;background:linear-gradient(90deg,#6654d9,#705ad4);box-shadow:0 8px 22px #34268340}.sidebar-foot{border-top:1px solid #292f3e;align-items:center;gap:10px;margin-top:auto;padding:15px 7px 0;display:flex}.admin-avatar{background:#30384a;border-radius:10px;place-items:center;width:34px;height:34px;font-weight:700;display:grid}.admin-meta{flex-direction:column;flex:1;min-width:0;display:flex}.admin-meta strong{font-size:13px}.admin-meta small{color:#8e96a8;font-size:11px}.icon-button{color:inherit;background:0 0;border:0;border-radius:8px;padding:5px 8px;font-size:21px}.icon-button:hover{background:#8080801f}.content{max-width:1600px;min-height:100vh;margin-left:244px;padding:38px 42px 60px}.page-header{justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:28px;display:flex}.page-header h1{letter-spacing:-.5px;margin:0 0 6px;font-size:26px}.page-header p{color:var(--muted);margin:0;font-size:14px}.header-actions{gap:10px;display:flex}.primary,.secondary,.small-button{border:0;border-radius:9px;padding:10px 17px;font-size:13px;font-weight:600;transition:all .15s}.primary{color:#fff;background:var(--violet);box-shadow:0 5px 14px #6754d92e}.primary:hover{background:#5946cb}.primary:disabled,.secondary:disabled{opacity:.55;cursor:not-allowed}.primary.ghost{background:var(--violet-soft);color:#5f4bd2;box-shadow:none}.secondary{color:#4b5362;background:#fff;border:1px solid #dfe2e9}.secondary:hover{background:#fafafa;border-color:#b9bdc9}.full{width:100%;padding:12px}.panel{border:1px solid var(--line);background:#fff;border-radius:16px;box-shadow:0 4px 20px #1b202d09}.metric-grid{grid-template-columns:repeat(4,1fr);gap:18px;margin-bottom:22px;display:grid}.metric-card{border:1px solid var(--line);background:#fff;border-radius:15px;padding:20px 21px;position:relative;overflow:hidden}.metric-card:before{content:"";background:#aaa;height:3px;position:absolute;top:0;left:0;right:0}.metric-card.violet:before{background:#7561e2}.metric-card.teal:before{background:#26a88a}.metric-card.blue:before{background:#4c8de1}.metric-card.red:before{background:#dd6470}.metric-card>span{color:#6e7687;font-size:13px}.metric-card>strong{letter-spacing:-1px;margin:8px 0 4px;font-size:30px;display:block}.metric-card em{color:#7a8291;letter-spacing:0;font-size:13px;font-style:normal}.metric-card small{color:#9aa0ad;font-size:11px}.model-panel{padding:23px}.model-panel>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding-bottom:20px;display:flex}.model-panel h2,.modal h2{margin:0;font-size:17px}.model-panel header p{color:var(--muted);margin:4px 0 0;font-size:12px}.model-grid{grid-template-columns:2fr 1fr 1fr 2fr;padding:22px 0 3px;display:grid}.model-grid>div{border-right:1px solid var(--line);flex-direction:column;gap:6px;padding:0 22px;display:flex}.model-grid>div:first-child{padding-left:0}.model-grid>div:last-child{border:0}.model-grid span,.detail-strip span{color:#9097a5;text-transform:uppercase;font-size:11px}.model-grid strong{font-size:14px}.status{white-space:nowrap;border-radius:20px;align-items:center;gap:7px;padding:5px 9px;font-size:11px;font-weight:600;display:inline-flex}.status i{border-radius:50%;width:6px;height:6px}.status.active{color:#16775e;background:#e9f8f3}.status.active i{background:#22a17f}.status.inactive{color:#ad4651;background:#f6ecee}.status.inactive i{background:#cb5360}.toolbar{border-bottom:1px solid var(--line);gap:10px;padding:17px;display:flex}.toolbar input{max-width:270px;padding:9px 12px}.table-wrap{overflow:auto}table{border-collapse:collapse;text-align:left;width:100%;font-size:13px}th{color:#8a91a0;text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--line);background:#fafafd;padding:12px 18px;font-size:10px}td{color:#555d6d;border-bottom:1px solid #eff0f4;padding:15px 18px}tbody tr:last-child td{border-bottom:0}tbody tr{transition:all .15s}tbody tr:hover{background:#fafaff}td strong,td small{display:block}td strong{color:#293142;font-weight:600}td small{color:#969dab;margin-top:3px;font-size:11px}.channel{color:#626a7c;background:#f0f2f7;border-radius:6px;padding:4px 7px;font-size:11px}.tags{color:#a0a5b0;gap:4px;display:flex}.tags span{background:var(--violet-soft);color:#6654c7;border-radius:5px;padding:3px 6px;font-size:10px}.small-button{color:#5b6372;background:#f3f4f7;padding:6px 10px}.pagination{border-top:1px solid var(--line);color:#8d94a2;justify-content:space-between;align-items:center;padding:14px 18px;font-size:12px;display:flex}.pagination div{align-items:center;gap:6px;display:flex}.pagination button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:5px 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var(--line);justify-content:space-between;align-items:center;margin-bottom:19px;padding-bottom:19px;display:flex}.form-grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}.span-2{grid-column:span 2}.toggle-row{border:1px solid var(--line);border-radius:10px;flex-direction:row;justify-content:space-between;align-items:center;padding:10px 12px}.toggle-row span{flex-direction:column;gap:2px;display:flex}.toggle-row small{color:#8f96a4;font-weight:400}.toggle-row input{width:38px;height:20px;box-shadow:none}.modal-actions{border-top:1px solid var(--line);justify-content:space-between;align-items:center;margin-top:22px;padding-top:18px;display:flex}.modal-actions>div{gap:8px;display:flex}.danger-link,.text-link{color:#c64d59;background:0 0;border:0;font-size:12px}.text-link{color:#6251cc;text-decoration:none}.detail-strip{background:#f7f8fb;border-radius:10px;grid-template-columns:1fr 1fr 1fr;gap:10px;margin-bottom:17px;padding:12px;display:grid}.detail-strip 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button>div{justify-content:space-between;align-items:center;display:flex}.conversation-items strong{font-size:13px}.conversation-items span{color:#6c7483;background:#eef0f5;border-radius:5px;padding:3px 5px;font-size:10px}.conversation-items p{color:#666e7d;white-space:nowrap;text-overflow:ellipsis;margin:8px 0;font-size:12px;overflow:hidden}.conversation-items small{color:#a0a6b1;font-size:10px}.chat-detail{flex-direction:column;height:calc(100vh - 155px);display:flex;overflow:hidden}.chat-detail>header{border-bottom:1px solid var(--line);align-items:center;gap:11px;padding:17px;display:flex}.chat-detail h2{margin:0;font-size:15px}.chat-detail header p{color:#8d94a2;margin:3px 0 0;font-size:11px}.back-button{background:#f1f2f6;border:0;border-radius:7px;font-size:22px;display:none}.messages{background:#fafbfe;flex:1;padding:22px;overflow:auto}.bubble{max-width:76%;margin:0 0 17px}.bubble.user{margin-left:auto}.bubble p{border:1px solid 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36px);padding:34px 38px;position:relative;box-shadow:0 35px 100px #00000059}.login-logo{border-radius:15px;width:52px;height:52px;margin:0 auto 18px;font-size:21px}.login-card h1{margin:0;font-size:24px}.login-card>p{color:#8b92a0;margin:8px 0 25px;font-size:13px}.login-card form{text-align:left;flex-direction:column;gap:15px;display:flex}.login-hint{color:#a5aab4;margin-top:22px;font-size:10px;display:block}.form-error{border-radius:8px;padding:9px 11px;font-size:12px}.loading-grid{grid-template-columns:repeat(4,1fr);gap:18px;display:grid}.loading-grid div,.table-loading{background:linear-gradient(100deg,#f0f1f5 20%,#f8f8fa 40%,#f0f1f5 60%) 0 0/200% 100%;border-radius:14px;height:130px;animation:1.2s infinite shimmer}.table-loading{height:240px;margin:17px}.screen-center{place-items:center;min-height:100vh;display:grid}.spinner{border:3px solid #e2defc;border-top-color:var(--violet);border-radius:50%;width:30px;height:30px;animation:.7s linear infinite spin}@keyframes shimmer{to{background-position-x:-200%}}@keyframes spin{to{transform:rotate(360deg)}}select{font:inherit;width:100%;color:var(--ink);background:#fff;border:1px solid #dfe2ea;border-radius:10px;outline:none;padding:11px 13px;transition:all .2s}select:focus{border-color:#8071de;box-shadow:0 0 0 3px #6754d91a}.model-picker{color:#4c5567;flex-direction:column;gap:7px;font-size:13px;font-weight:600;display:flex}.field-heading{justify-content:space-between;align-items:center;display:flex}.field-heading button{color:#6251cc;background:0 0;border:0;padding:0;font-size:11px}.field-heading button:disabled{color:#a9a4c6;cursor:wait}.field-help,.field-error{font-size:10px;font-weight:400;line-height:1.45}.field-help{color:#8f96a4}.field-error{color:#ad4651}@media (width<=1100px){.metric-grid,.agent-grid{grid-template-columns:1fr 1fr}.conversation-layout.detail-open{grid-template-columns:320px 1fr}.content{padding:32px 28px}}@media (width<=760px){.sidebar{width:70px;padding:20px 9px}.brand{padding:0 7px 25px}.brand>div,.sidebar nav a:not(.active):after,.sidebar nav a{font-size:0}.sidebar nav a{justify-content:center;padding:12px}.sidebar nav a span{font-size:18px}.sidebar-foot .admin-meta,.sidebar-foot button{display:none}.content{margin-left:70px;padding:25px 16px}.metric-grid{grid-template-columns:1fr 1fr;gap:10px}.model-grid{grid-template-columns:1fr 1fr;gap:20px}.model-grid>div{border:0;padding:0}.agent-grid{grid-template-columns:1fr}.conversation-layout.detail-open{display:block}.conversation-layout.detail-open .conversation-list{display:none}.chat-detail{height:calc(100vh - 135px)}.back-button{display:block}.form-grid{grid-template-columns:1fr}.span-2{grid-column:span 1}.page-header{align-items:flex-start}.toolbar{flex-wrap:wrap}.toolbar input{max-width:none}.detail-strip{grid-template-columns:1fr}.modal{padding:18px}.bubble{max-width:90%}}